Our story
Built for Australian businesses, by people who get it.
LoopConnect was founded with a simple belief: Your business deserves outsourcing support that actually feels like part of the team — not a distant, disconnected service.
We're based in Melbourne, and everything we do is designed around the way your business works — your hours, your standards, your culture.
Meet our Director
Pierrette Charbel
Director, LoopConnect
With over a decade of experience leading complex operations, teams and service delivery, Pierrette understands first hand the challenges businesses face when trying to grow while managing increasing workloads, costs and competing priorities.
Throughout her career, Pierrette has built and led high-performing teams, improved operational efficiency and found practical ways to help businesses do more with the resources available to them.
That experience inspired LoopConnect — giving Australian businesses access to skilled, dedicated global talent who become a genuine extension of their team.
"I created LoopConnect because I understand what it's like to run a business operation where there is always more to do than there is capacity to do it. Sometimes the solution isn't working harder — it's building the right support around your team."
"Your team, extended."
The idea that drives everything we do at LoopConnect.
What drives us
Our mission
We exist to give growing businesses access to skilled, dedicated support — without the overhead of hiring locally for every role.
We believe the best outsourcing relationships are built on trust, transparency, and genuine partnership. When your business grows, we grow with you.
How we operate
Our values
Partnership first
We're not a vendor — we're an extension of your team. We invest in understanding your business so we can support it properly.
Transparency always
No hidden fees, no lock-in contracts, no surprises. You always know what you're getting and what you're paying for.
Quality over volume
We'd rather place one great team member than ten average ones. Every person we put forward is vetted, trained, and ready.
Aligned Hours
Our teams work your hours, understand your market, and communicate in plain English — no translation required.
Want to know if we're the right fit?
Book a free 30-minute discovery call — no pressure, no pitch, just an honest conversation about your business.
Book a Free Call